Unified communications

Here’s Why Toshiba’s National Accounts Program is Right for Your Business

Nov 11, 2016 | Blog, Business, Unified Communications

Expanding your business nationally is a great accomplishment.  But one of the obstacles you’ll face comes in the form of accommodating your phone line with your added locations.  Communication is probably the most important part of keeping your business up and...

Contact Center Functions for Businesses

Oct 12, 2016 | Blog

Omni-channel Contact Center functions with 3CX can be managed virtually anywhere, using a mobile device or computer. With the 3CX client and built-in softphone installed on a smartphone, tablet, PC or Mac computer, your contact center agents and supervisors can handle...

Solve Your Quality Report Issues With Call Recording

Aug 18, 2016 | Blog

Do you get complaints from customers about the quality of your calls?  You probably haven’t found a good way to address this.  Providing guidelines can only do so much.  So, how can you assure your customers that they’ll have the best call experiences with...

The Benefits of UCaaS (Unified Communications as a Service)

May 13, 2016 | Blog

Understanding technology and how the cloud manifests itself into business operations and communications can be difficult for many people. If you don’t understand the full meaning of certain buzzwords like Unified Communications (UC), cloud UC, or UCaaS then you...

Unified Messaging with ACC Telecom

Apr 15, 2016 | Blog

Are you interested in improving business communication? Unified communications (UC) is an integrated technology platform that combines voice, data, video, wireless and security capabilities with desktop applications like email, SMS texting, group chat, presence, vFax,...