Whether it is due to unpredictable weather, or high-profile hacking incidents, it seems like any business can fall victim to an unexpected disaster at almost any time. However, small business owners do have one primary defense against that catastrophic outcome: a...
You may have heard of PBX Hacking or Call Hacking. This terminology refers to a third party gaining access to your phone lines and placing hundreds if not thousands of international calls all at the expensive of your business. Contrary to popular belief, VoIP phone...
If you own or run a small business, you’ll hold many duties all at once. One of those responsibilities could be dealing with the office’s telecommunications needs. However, small and medium-sized businesses alike can greatly benefit from investing in the...
Softphone clients, also known as softphone apps, are tremendous ways of improving employee productivity. These programs yield another benefit: they also increase your small business’s customer service capabilities. But a major question remains: how can you...
The conference call is a critical element of collaborating with business partners, vendors, and sometimes, even customers. However, just like a face-to-face meeting or a normal phone call, there is a set of etiquette rules that should be followed. So, it’s vital...
You may remember how several weeks ago, we previously answered the question “what’s new in telecom?†However, we’ve only managed to scratch the surface. The field of telecommunications, is continually advancing and expanding, with a wide array of...
After many months or years of service, the time has come for you to upgrade your company’s business phone systems. But what should you know ahead of time? The realm of business phone systems can be trickier and more confusing than you might expect. Fortunately,...
How up-to-date are your company’s telecom solutions? When it comes to these solutions and telecom technology in general, you always want to be sure your business is thinking of the future and taking advantage of the latest advances in the industry. So, if...
As you continue searching for the best security cameras for your small business, you’ll have another important decision to make. Namely, should you choose Composite Video Interface (CVI) security cameras or IP security cameras? If you are unfamiliar with these...
With October being National Cyber Security Awareness Month, we thought it was the perfect time to test our Internet Security IQ with these 5 questions. Test your online safety below! Test Your Internet Security IQ 1. Which of the following is a strong password?...
